TERMS OF USE OF THE WEBSITE

Last Updated: August 29, 2024

Welcome to the Cruises Center website. We hope you find it useful and enjoyable to visit. To help us make it the best website we can provide for you, we have established some basic rules to maximize your experience.

Please read these Terms of Use (hereinafter – "Terms") carefully before using the website at https://cruises.center/ (hereinafter – "Site").

1. GENERAL PROVISIONS

   1.1. These Terms are a legally binding agreement between you, the user of the Site (hereinafter – "User"), and the company Cruises Center (hereinafter – "Company"), and govern the use of the Site and the services provided through it.

   1.2. These Terms are a public offer and are deemed to be fully and unconditionally accepted by the User from the moment of starting to use the Site. If you do not agree with these Terms, please do not use the Site.

2. ACCESSING INFORMATION AND MATERIALS ON THIS SITE, YOU AGREE TO THE FOLLOWING:

   2.1. OWNERSHIP/USAGE RIGHTS. You acknowledge that Cruises Center, its affiliates, or those from whom it may have obtained the rights to publish materials, are the owners of all rights to the materials contained on this site, in accordance with the copyright laws of all relevant jurisdictions. You are not permitted to distribute copies of the materials for any purpose, republish them, or "post" them on any site that you create or manage. You may freely download them for non-commercial purposes, temporarily store them on one computer, and print such materials exclusively for personal use, not for transmission to any other person.

   2.2. DISCLAIMER. Cruises Center has gathered information on this site for users, potential users, and travel professionals. However, all information may be changed without notice and is not guaranteed. The site may contain links to other sites or frame materials from other sites (e.g., advertisements...). Such materials were created by or for the respective owners and are not under our control. Cruises Center does not undertake to verify the truth or accuracy of any such material and makes no representations or warranties regarding the links or their content.

   2.3. The materials and information contained on this site are provided "as is," without any warranties, express or implied, including, but not limited to, any warranty of accuracy or reliability of the information, services, or products provided through them or any related site, and any implied warranties of merchantability, fitness for a particular purpose, expectation of confidentiality, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

   2.4. NO DAMAGES. Cruises Center is not liable for any damages or injuries of any kind caused by any error, omission, delay, computer virus, unauthorized access, alteration, or use of this or any other site.

   2.5. PRIVACY STATEMENT. The collection and use of information that you send to us through this site is governed by our https://cruises.center/legal-documents/privacy-policy.pdf. If you voluntarily send us information, we may use and share that information in accordance with the terms of the Privacy Policy in effect at the time of the use of the information. You may instruct us to change or delete any information as indicated in the Privacy Policy. However, if you notify us of a change or deletion of your information, any deletions will only affect future exchanges or use of the information. This will not affect any exchange of information that occurred before we received your request for change or deletion of information.

   2.6. USER AGE AND ACCESS. By using this site, you confirm that you are at least 18 years old. If you are under 18 years old, you are not permitted to use our services; please do not use this website.

   2.7. DISPUTE RESOLUTION. This Site is controlled and operated by Cruises Center from its office in Rogaška Slatina, Slovenia. Cruises Center makes no representations or warranties that the materials on this Site are appropriate or available for use in other locations. The use of this Site, these Terms, and the Privacy Policy are governed and interpreted in accordance with the laws of Slovenia, without giving effect to any principles of conflicts of law or choice of law provisions. Any legal action or proceeding related to the use of this Site or these Terms and the Privacy Policy will be brought exclusively in Slovenia, and by using this Site, you consent and submit to the personal jurisdiction in such location. By using this Site, you agree to resolve any disputes through binding arbitration administered by the Arbitration Court of the Chamber of Commerce of Slovenia (https://komora.me/pkcg/arbitrazni-sud).

   2.8. AGREEMENT. The terms of the Cruises Center Cruise Booking Service Agreement will constitute the entire agreement between Cruises Center and the User or potential User for any booking or cruise sold by Cruises Center. It is important that you carefully read the entire Cruise Booking Service Agreement, a copy of which can be obtained from your travel agent, Cruises Center, or click here to view the Agreement, which sets forth the rights and obligations of Cruises Center and the User.

3. SERVICES

   3.1. The Company provides the User with access to the Site – an online service located at https://cruises.center and intended for searching and providing the User with information about sea and river cruises offered for purchase by third parties; information about promotions and special offers; tracking and providing the User with information about necessary tourist services.

   3.2. The Company acts as an intermediary between the User and transport/cruise companies, insurance organizations, embassies, consular institutions, representations, government bodies, and local self-government bodies.

   3.3. On the Company's website in the "Cruise Companies" section, the User will find a list of transport/cruise companies (hereinafter – Partners) with which the latter cooperates.

   3.4. The User can, using the functional capabilities of the Site:

   3.4.1. familiarize themselves with information about tourist offers, including cruise companies, cabin prices, region of sailing, category of the cruise company, start/end date of the trip, port of arrival/departure, cruise program, information about what is included/not included in the cruise liner, insurance, visa support, and other tourist services;

   3.4.2. find the desired trip provided by Partners, as well as find other services related to travel provided by Partners;

   3.4.3. receive notifications from the Company with information necessary for the User about tourist offers, in particular, changes in prices for tourist services for specified directions and dates, as well as any other news messages.

   3.5. After searching, the User can book selected offers and tourist services directly on the site https://cruises.center.

4. BOOKING PROCEDURE. CONCLUSION OF THE TOURIST SERVICE AGREEMENT. COST AND PAYMENT.

   4.1. The User, intending to receive tourist services through the Company, can book selected offers and tourist services directly on the site https://cruises.center by clicking the "Book Cruise" button on the corresponding page after viewing the cruise.

   4.2. Booking a cruise is done by the user by making a prepayment.

   4.3. Depending on the start date of the cruise and the rules of the cruise companies, a deposit is made, the percentage value of which ranges from 30% to 100% (of the full cost of the tourist service).

   4.4. In the case of a promotional sale of the cruise, the payment is 100%, and in the case of cancellation of the promotional cruise, the penalty of the cruise Company is 100% of the cost.

   4.5. The full payment for the cruise must be made by the User no later than 45-90 days before the start of the tour, depending on the cruise company.

   4.6. All payments are made in a non-cash form by transferring funds to the Company's bank account or in cash by depositing cash by the User into the Company's cash desk. The form of payment is agreed between the parties at the stage of concluding the cruise booking service agreement.

   4.7. The amount of port fees and taxes, which are part of the cruise price, may be changed at any time and must be paid by the User within 2 days from the moment of notification by the Company.

5. USE OF INFORMATION POSTED ON THE SITE

   5.1. The User confirms and agrees that the prices for tourist offers, including prices for accommodation, excursions, transfers, insurance, and other services available on the Site, are provided by the respective Partners. The Company is not responsible for the accuracy and/or changes in prices presented on the site, as such prices may be changed in real-time.

   5.2. The currency conversion used by the Company on the Site is provided for informational purposes only and cannot be considered accurate or real-time for cruise booking. The User should apply the currency conversion current as of the date of the cruise booking. The Company is not responsible for the accuracy and timeliness of the currency conversion indicated on the site.

   5.3. The information published on the Site may contain inaccuracies and typographical errors. In particular, the Company does not guarantee the accuracy, nor is it responsible for inaccuracies in the information and descriptions of cabins, liners, and other tourist services displayed on the Site (including, among other things, photographs, lists of amenities in cabins, general descriptions of services), as most of the data is provided by Partners.

   5.4. The User understands that the information and materials about tourist offers presented on the Site, including but not limited to cruise schedules, information about cruise routes, may change. Although the Company makes efforts to ensure the relevance and accuracy of the Site's content, the Company cannot guarantee the accuracy of such content. The Company is not responsible for the accuracy and timeliness of the data.

6. CANCELLATION CONDITIONS

   6.1. When booking tourist services on the Site, you accept the rules specified in Section 4 Booking Procedure of these Terms of Use.

   6.2. The conditions and procedure for canceling tourist services are carried out in accordance with the cancellation policies of the Company's Partners.

   6.3. All cancellations of tourist services must be made in writing and will take effect only after receiving written notification from the Partner.

   6.4. The cancellation policies of each Company Partner and any other policy (regarding age requirements, deposit/damage deposit, additional charges for group bookings, additional beds, breakfast, pets allowed, accepted cards, etc.) can be found on our Site, in the "Cruise Companies" section: on the Partners' websites, where the User will find detailed information about the conditions and procedure for canceling the booking of tourist services.

   6.5. If you cancel the booking or do not show up, any cancellation/no-show fee and compensation will depend on the Partner's cancellation/no-show policy.

   6.6. If you book tourist services by paying in advance (including all components of the price and/or deposit for damage, if applicable), the service Partner may cancel the booking without notice if they cannot receive the balance by the specified date. If the Partner does this, any non-refundable payment made by the User will be refunded only at the Partner's discretion. The User is responsible for ensuring that the payment is made on time (that the details of your bank, debit, or credit card are correct and that the User's account has sufficient funds).

   6.7. If the User has the possibility of not arriving on time, please contact the Partner and inform them or contact the Company and inform us, and the Company, in turn, will pass the information to the Partner when they can expect the User, so that the Partner does not cancel your booking. If the User is late, the Company is not responsible for the consequences (e.g., cancellation of the User's booking or any fees that the Partner may charge).

7. INTELLECTUAL PROPERTY

   7.1. All components of the Site and the Site belong to the Company and are protected by intellectual property laws. All rights reserved.

   7.2. The User undertakes not to perform actions that violate the intellectual property rights of the Company, including but not limited to: modification, distribution, copying, reproduction, transmission, public display, public performance, publication, adaptation, editing, or creation of derivative works from the materials, design elements, or content of the site. The use of content, materials, other objects of the Company's intellectual property for any purposes is strictly prohibited.

   7.3. The User undertakes not to decrypt, decompile, or otherwise attempt to obtain the source code or basic algorithms of the site or its parts.

   7.4. If the User has reason to believe that their intellectual property rights are being infringed by any content on the Company's site, the User undertakes to send a written notice of infringement to the address mailbox@cruises.center.